Alula Insights
Thought Leadership
Hyper-Personalisation in Claims Processing: Transforming Insurance Through AI and Data
Driven by the power of hyper-personalisation, a fundamental shift is taking place in the insurance industry. AI, machine learning, and big data analytics in claims processing are redefining how insurers anticipate customer needs, auto...
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Navigating the Future of Work: The Imperative of Holistic Well-Being Programmes
The well-being of employees has become a critical determinant of organisational success. No longer just a buzzword, employee well-being is now a strategic priority for companies aiming to thrive in a competitive, ever-changing environ...
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Personalising Every Aspect of the Customer Experience in Insurance
As the insurance sector moves to mirror the personalised experiences in retail and healthcare industries, life insurers are increasingly adopting a tailored, customer-centric approach. This shift moves the industry beyond its traditio...
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Exergy Eclipse: A New Benchmark for Policy Administration
The life insurance industry is profoundly transformed, driven by technological advancements and evolving customer expectations. In this dynamic environment, having the right Policy Administration System (PAS) is no longer a luxury but...
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