Alula Insights
Thought Leadership
AI delivers automation at scale for insurers to drive efficiency and customer experience
For insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) to automate manually intensive functions can resh...
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The Transformative Impact of AI and ML in the GCC Insurance and Healthcare Industries
The Gulf Cooperation Council (GCC) stands out for its adoption of Artificial Intelligence (AI) and Machine Learning (ML) within the insurance and healthcare sectors. There's clear evidence of the shifts that AI and ML technologies h...
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More customer touchpoints can foster insurance personalisation
The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, m...
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Embracing AI in the life insurance claims process
Managing claims is a core business process for any insurer. It is also one of the most time-consuming areas that requires customer verification, validation of claim details, and the management of the authorisation and payment releas...
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King Price Insurance refines operations using Alula Technologies’ Life Policy Administration System powered by Microsoft Azure
In less than a decade, King Price Insurance has disrupted the South African short-term insurance landscape by offering decreasing premiums and is looking to do the same in the life insurance space. Committed to meeting customers’ ex...
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Exergy Release Notes 27.2: What’s New?
We’re excited to announce the latest updates in Exergy Release 27.2, packed with new features and enhancements designed to improve functionality and user experience. Let’s take a closer look at the changes: ID 146112 Exposed Q...
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Check4Cancer & Alula Launch a Partnership to Manage Cardiovascular and Cancer Risk.
13th December 2024 - The unique combination of MyCancerRisk© from Check4Cancer and VivaScore® from Alula Technologies creates a digitally enabled, comprehensive solution for assessing, monitoring, and understanding both cancer and c...
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What is new in Exergy release 27.1
Enhanced Recurring Claims This enhancement enables you to store additional deductions on recurring claims (annuity claims) in order to pay third parties as part of your claims process. A user can maintain a list of allowed additional...
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Alula announces the launch of Exergy Eclipse at Re-Imagining Insurance Through AI 2.0 Event
Johannesburg, November 6, 2024 – Alula announced the launch of Exergy Eclipse, the latest version of our internationally recognised policy administration solution, at the Re-Imagining Insurance Through AI 2.0 event hosted at Microso...
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