Alula Insights
Thought Leadership
The Transformative Impact of AI and ML in the GCC Insurance and Healthcare Industries
The Gulf Cooperation Council (GCC) stands out for its adoption of Artificial Intelligence (AI) and Machine Learning (ML) within the insurance and healthcare sectors. There's clear evidence of the shifts that AI and ML technologies h...
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More customer touchpoints can foster insurance personalisation
The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, m...
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Embracing AI in the life insurance claims process
Managing claims is a core business process for any insurer. It is also one of the most time-consuming areas that requires customer verification, validation of claim details, and the management of the authorisation and payment releas...
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Capitalising on embedded insurance opportunities
The global market for embedded insurance – the real-time bundling and sale of insurance at the moment a consumer is purchasing a product or service – is projected to be worth up to $5 trillion by 2030. For South African insurers...
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King Price Insurance refines operations using Alula Technologies’ Life Policy Administration System powered by Microsoft Azure
In less than a decade, King Price Insurance has disrupted the South African short-term insurance landscape by offering decreasing premiums and is looking to do the same in the life insurance space. Committed to meeting customers’ ex...
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What is new in Exergy release 27.1
Enhanced Recurring Claims This enhancement enables you to store additional deductions on recurring claims (annuity claims) in order to pay third parties as part of your claims process. A user can maintain a list of allowed additional...
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Alula announces the launch of Exergy Eclipse at Re-Imagining Insurance Through AI 2.0 Event
Johannesburg, November 6, 2024 – Alula announced the launch of Exergy Eclipse, the latest version of our internationally recognised policy administration solution, at the Re-Imagining Insurance Through AI 2.0 event hosted at Microso...
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Introducing Ovation: Alula's Employee Benefits Platform
At Alula, we are committed to empowering individuals and personalising engagement to enhance professional and personal well-being. Our Employee Benefits Platform, Ovation, sets a new standard in the industry, achieving over 80% employ...
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VivaScore 2.0 Launches, Elevating Digital Health Engagement and Insights
Alula is proud to announce the launch of VivaScore 2.0, the latest version of our innovative health and wellness app. The revamped solution offers an even more comprehensive view of an individual's health by integrating real-time data...
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