Alula Insights
Thought Leadership
Personalising Every Aspect of the Customer Experience in Life Insurance
As the insurance sector moves to mirror the personalised experiences in retail and healthcare industries, life insurers are increasingly adopting a tailored, customer-centric approach. This shift moves the industry beyond its traditio...
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Hyper-Personalisation in Insurance Onboarding: Transforming Customer Engagement and Building Loyalty
Hyper-personalisation in the insurance industry—particularly during the onboarding phase—represents a powerful shift from one-size-fits-all to a highly tailored, customer-centred experience. By leveraging advanced data analytics, ...
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The Future of Employee Wellness: Embracing Preventive Health
As healthcare costs continue to rise and the burden on national health systems grows heavier, employers increasingly recognise the importance of preventive health measures as part of their wellness strategies. Prevention is not only b...
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Introducing Exergy Eclipse: Redefining Life Insurance Policy Administration for the Modern Era
The life insurance industry is profoundly transformed, driven by technological advancements and evolving customer expectations. In this dynamic environment, having the right Policy Administration System (PAS) is no longer a luxury but...
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King Price Insurance refines operations using Alula Technologies’ Life Policy Administration System powered by Microsoft Azure
In less than a decade, King Price Insurance has disrupted the South African short-term insurance landscape by offering decreasing premiums and is looking to do the same in the life insurance space. Committed to meeting customers’ ex...
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What is new in Exergy release 27.1
Enhanced Recurring Claims This enhancement enables you to store additional deductions on recurring claims (annuity claims) in order to pay third parties as part of your claims process. A user can maintain a list of allowed additional...
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Alula announces the launch of Exergy Eclipse at Re-Imagining Insurance Through AI 2.0 Event
Johannesburg, November 6, 2024 – Alula announced the launch of Exergy Eclipse, the latest version of our internationally recognised policy administration solution, at the Re-Imagining Insurance Through AI 2.0 event hosted at Microso...
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Introducing Ovation: Alula's Employee Benefits Platform
At Alula, we are committed to empowering individuals and personalising engagement to enhance professional and personal well-being. Our Employee Benefits Platform, Ovation, sets a new standard in the industry, achieving over 80% employ...
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VivaScore 2.0 Launches, Elevating Digital Health Engagement and Insights
Alula is proud to announce the launch of VivaScore 2.0, the latest version of our innovative health and wellness app. The revamped solution offers an even more comprehensive view of an individual's health by integrating real-time data...
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