Alula Insights
Thought Leadership
Personalising Every Aspect of the Customer Experience in Life Insurance
As the insurance sector moves to mirror the personalised experiences in retail and healthcare industries, life insurers are increasingly adopting a tailored, customer-centric approach. This shift moves the industry beyond its traditio...
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Hyper-Personalisation in Insurance Onboarding: Transforming Customer Engagement and Building Loyalty
Hyper-personalisation in the insurance industry—particularly during the onboarding phase—represents a powerful shift from one-size-fits-all to a highly tailored, customer-centred experience. By leveraging advanced data analytics, ...
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The Future of Employee Wellness: Embracing Preventive Health
As healthcare costs continue to rise and the burden on national health systems grows heavier, employers increasingly recognise the importance of preventive health measures as part of their wellness strategies. Prevention is not only b...
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Introducing Exergy Eclipse: Redefining Life Insurance Policy Administration for the Modern Era
The life insurance industry is profoundly transformed, driven by technological advancements and evolving customer expectations. In this dynamic environment, having the right Policy Administration System (PAS) is no longer a luxury but...
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