Thought Leadership

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Embracing AI in the life insurance claims process

Managing claims is a core business process for any insurer. It is also one of the most time-consuming areas that requires customer verification, validation of claim details, and the management of the authorisation and payment releas...

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Capitalising on embedded insurance opportunities

The global market for embedded insurance – the real-time bundling and sale of insurance at the moment a consumer is purchasing a product or service – is projected to be worth up to $5 trillion by 2030. For South African insurers...

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Leveraging health data in the intelligent automation of underwriting

Given the myriad of stakeholders along the healthcare journey – from doctors and pharmacists to nurses and hospitals– integrating the almost countless, disparate data sets to get a singular view of a consumer is a complex undert...

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Transforming Health and Wellbeing: Analytics' Role in Healthcare, Insurance, and Employee Wellbeing

Incorporating advanced analytics into healthcare, insurance and employee benefits way of working has resulted in delivering more personalised, efficient, and effective services to customers and employees. Here's an in-depth look a...

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