Thought Leadership

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Balancing Innovation and Privacy: The Global Impact of Digital Health Technologies on Data Security

In an era where technology touches every facet of our lives, the healthcare sector has not been left untouched. The introduction of Electronic Health Records (EHRs) and health apps has changed how medical data is collected, stored, an...

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IoT, wearable tech present life and health insurers with a new paradigm

The rapidly expanding adoption of wearable technology and the Internet of Things (IoT) marks a turning point for the life and health insurance industry. Consumers today understand the value of their data with the potential for weara...

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AI delivers automation at scale for insurers to drive efficiency and customer experience

For insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) to automate manually intensive functions can resh...

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More customer touchpoints can foster insurance personalisation

The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, m...

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