Thought Leadership

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IoT, wearable tech present life and health insurers with a new paradigm

The rapidly expanding adoption of wearable technology and the Internet of Things (IoT) marks a turning point for the life and health insurance industry. Consumers today understand the value of their data with the potential for weara...

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AI delivers automation at scale for insurers to drive efficiency and customer experience

For insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) to automate manually intensive functions can resh...

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More customer touchpoints can foster insurance personalisation

The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, m...

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