Thought Leadership

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AI delivers automation at scale for insurers to drive efficiency and customer experience

For insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) to automate manually intensive functions can resh...

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More customer touchpoints can foster insurance personalisation

The evolution of consumer expectations in the insurance industry is reshaping the traditional insurer-customer dynamic. Customers are no longer satisfied with a one-size-fits-all approach; they are looking for a more personalised, m...

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Embracing AI in the life insurance claims process

Managing claims is a core business process for any insurer. It is also one of the most time-consuming areas that requires customer verification, validation of claim details, and the management of the authorisation and payment releas...

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Capitalising on embedded insurance opportunities

The global market for embedded insurance – the real-time bundling and sale of insurance at the moment a consumer is purchasing a product or service – is projected to be worth up to $5 trillion by 2030. For South African insurers...

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Press Releases

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Alula Technologies establishes London HQ

Insurance, healthcare, and pension fund technology specialist, Alula Technologies, has confirmed that it has established headquarters in London at Devonshire House, 1 Mayfair Place. The business is backed by ROX Equity Partners, who ...

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Alula Technologies announces acquisition of employee benefits management platform

UK-based technology solutions firm for the insurance, healthcare, and pension fund industries, Alula Technologies, has acquired employee benefits platform, Ovation. The deal will see Alula Technologies expand its international portfo...

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