Alula Insights
Thought Leadership
Personalising Every Aspect of the Customer Experience in Insurance
As the insurance sector moves to mirror the personalised experiences in retail and healthcare industries, life insurers are increasingly adopting a tailored, customer-centric approach. This shift moves the industry beyond its traditio...
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Automated Decisioning in Life Insurance: Accelerating Transformation and Enhancing Customer Experience
Automated decisioning has become crucial to modernisation in life insurance as the insurance industry increasingly adopts digital transformation strategies. Automated decisioning enables insurers to streamline underwriting, enhance cl...
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Harnessing insurtech delivers path to proactive risk management
Proactive risk management has become the linchpin in revolutionising how insurers approach customer experience, underwriting, pricing, and the concept of ‘prevention being better than cure’ in today’s increasingly digitised worl...
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