Thought Leadership

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AI delivers automation at scale for insurers to drive efficiency and customer experience

For insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) to automate manually intensive functions can resh...

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Embracing AI in the life insurance claims process

Managing claims is a core business process for any insurer. It is also one of the most time-consuming areas that requires customer verification, validation of claim details, and the management of the authorisation and payment releas...

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Leveraging health data in the intelligent automation of underwriting

Given the myriad of stakeholders along the healthcare journey – from doctors and pharmacists to nurses and hospitals– integrating the almost countless, disparate data sets to get a singular view of a consumer is a complex undert...

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