DIGITALLY TRANSFORMING LIFE INSURANCE AND PENSION BUSINESS THROUGH
MODERNISATION, DIGITALISATION AND INTELLIGENT AUTOMATION.
We provide world-class, cloud-based technology solutions to the individual and corporate long-term insurance and pension fund industries. We harness AI and machine learning to modernise administration, digitalise customer and channel engagement, and intelligently automates key decisions.
WHAT WE DO
Modernisation

Our technology modernises administration, saving insurers time and cost, increasing overall margins through improved efficiency.


Our cloud-based policy administration system with open API architecture drives more efficient operations, provides easy access to your client and financial data, and integrates to other internal and external systems.

Digitalisation

Our digital solutions drive engagement with policyholders and distribution channels. We improve the overall policyholder experience, therefore increasing new business sales and retention.


Through digital portals, insurers and their partners can sell, service and engage with their clients from anywhere.

Intelligent Automation

Our solutions combine AI and machine learning with health and other data to automate claims and underwriting decisions. Allowing for improved experience, reduced costs, and a better understanding of risk.


Our Digital Twin automated decision-making solution learns from the decisions of your underwriting, compliance, and legal teams. Allowing them to focus on applying their expertise where it is needed and can add the most value.

OUR SOLUTIONS
EXERGY

Exergy is a cloud-based policy administration solution, enabling insurers to modernise their core insurance systems. Through this enterprise-level solution, we offer FSP’s a single platform which administers Life, Group Cover Schemes, EB, and Pensions. This fully digital web-based solution allows the business to function from one location while scaling to suit the needs of the business.

SMART CLAIMS

The Smart Claims solution includes internal and external risk score and intelligent decision making which enables the straight-through processing (STP) of insurance claims. The solution presents insurers with the opportunity to improve customer experience whilst mitigating risk. It improves business efficiency, allowing staff more time to attend to higher-value tasks

SMART UNDERWRITING

The Smart Underwriting solution provides insurers with the intelligent automation of the insurance underwriting process by securely integrating the relevant internal and external data used for underwriting and enabling automated decisions. It is a cost-effective and scalable platform that allows for:
• more accurate pricing
• improved efficiencies and time taken in underwriting
• an enhanced customer experience.

ABOUT US
Our Life and Pensions solutions are born from 27 years of experience in Southern and South Africa where we operated as SilverBridge. We delisted from the Johannesburg Stock Exchange in November 2022 when we became part of the Alula group. We service over 20 customers with over 3M policyholders.

Our solutions have benefited insurers by reducing claims turnaround to 4 hrs; reducing underwriting decisions from weeks to minutes; reduced underwriting costs by up to 95%; saved more than $3m through non-disclosure detection; reduced administrative teams by up to 90%; and reduced month end reporting time from days to hours.