Thought Leadership

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Transforming Health and Wellbeing: Analytics' Role in Healthcare, Insurance, and Employee Wellbeing

Incorporating advanced analytics into healthcare, insurance and employee benefits way of working has resulted in delivering more personalised, efficient, and effective services to customers and employees. Here's an in-depth look a...

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Customer demand for immediate servicing in Insurance

In recent years, there have been significant shifts in consumer expectations and demands when it comes to healthcare and life insurance. Today's policyholders are no longer satisfied with the traditional processes that once dominated ...

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Rethinking insurance ecosystems for enhanced customer experience

An ecosystem approach provides insurers with an interconnected set of services that enable diverse organisations to work together and add value collectively. Being able to cooperate with external partners using innovative technology...

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Insurance Reimagined: The Impact of Digitalisation on Life and Health Policies in the UAE

The landscape of life and health insurance in the UAE is undergoing profound digital transformation.  As the industry navigates this dynamic environment, emerging technologies are at the forefront, reshaping operational processes, en...

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